Services and hours
The services customers can pick, the hours you take bookings, and the rules for notice and how far ahead.
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On this page
Services
Under Settings, Services and booking, each service has a name, an optional description, a duration from 5 to 600 minutes, and a price. Leave the price blank to show Quote on request. Tick Emergency service and it gets the emergency wording on the page. Untick Show on booking page to hide a service without deleting it, and use the arrows to set the order customers see.
Hours
Under Settings, Business hours, tick each day you take bookings and set opening and closing times. Add a break to a day (a lunch hour, a school run) and no times are offered inside it. Hours are in your business time zone from Settings, Business profile.
Booking rules
| Rule | Options | Default |
|---|---|---|
| Notice you need | None, 30 minutes, 1, 2 or 4 hours, 1 or 2 days | 1 hour |
| How far ahead customers can book | 1, 2 or 3 weeks, 30 or 60 days | 3 weeks |
| Start times | Every 15 minutes, every 30 minutes, or every hour | Every 30 minutes |
A time is offered only when the whole service fits inside your hours, starts after the notice period, and does not overlap another confirmed booking. Catchline books one job at a time, so two services are never booked for the same moment.
Changing hours or services updates the booking page at once. Bookings already made are never moved.
Still stuck?
Email us with your business name and what you were trying to do. Screenshots help. If a page here does not match what you see in Catchline, say so and we will fix the page.
hello@catchlinehq.com