Pricing
14-day free trial on every plan. No card to start. Cancel anytime.
For a solo owner who wants missed calls texted back and nothing else to manage.
$97a month
Our recommendation if you want online booking
For a business that wants the text-back to turn into a booked job without a phone call.
$197a month
For a business that also wants Google reviews asked for after every job, in its own words.
$297a month
Everything on a lower plan is on the higher ones. The text-back, the inbox and your alerts are on all three.
| Feature | Starter$97 a month | Growth$197 a monthOur recommendation | Pro$297 a month |
|---|---|---|---|
| Missed-call text-back in your name | Included | Included | Included |
| Two-way text inbox | Included | Included | Included |
| A text to you for every missed call | Included | Included | Included |
| Edit the missed-call and after-hours texts | Included | Included | Included |
| Online booking page | Not on this plan | Included | Included |
| Booking confirmations and day-before reminders | Not on this plan | Included | Included |
| Booking page on your own domain | Not on this plan | Included | Included |
| Review request after each completed job | Not on this plan | Not on this plan | Included |
| Edit the confirmation, reminder and review texts | Not on this plan | Not on this plan | Included |
| Texts a month | 500 | 1,500 | Unlimited (fair use) |
| Users | 1 user | 3 users | Unlimited |
Prices in USD. Your Catchline number and carrier messaging fees are included in every plan. Fair use on Pro means up to 10,000 texts a month. We text you before anything changes, and missed-call text-backs and the replies you write never stop.
Straight answers
Yes. Customers keep calling the number they already have. On most mobile carriers you dial one code so that only the calls you do not answer forward to Catchline, and another code turns it off whenever you like. Landline, VoIP and Google Voice numbers are set up in your provider's settings instead.
Nothing. An answered call never reaches Catchline. It only sees the calls that ring out or go to voicemail.
In about ten seconds after the call goes unanswered. How long your phone rings first depends on your setup. If you forward from your existing number, your carrier decides, usually 20 to 25 seconds. If you publish your Catchline number as your business line instead, you choose the ring time in Settings, from 8 to 60 seconds.
Yes. Every plan starts with wording written for your trade, with your business name in it, and on every plan you can rewrite the missed-call text and the after-hours text in your own words. Pro also lets you rewrite the booking confirmation, the day-before reminder and the review request.
Yes. Replies land in your Catchline inbox and you get a text alert. You answer from your phone like any other text. A customer can reply STOP at any time and Catchline honours it automatically.
Not yet. Bookings live in Catchline: you get a text and an inbox entry for each one, and the customer gets a confirmation and a day-before reminder.
Yes, on Growth and Pro. Invite team members as managers or staff, assign conversations, and let each person choose their own alerts. Starter is one login.
Yes. Pause protection from Settings and text-backs stop while calls are still logged. Unpause when you are ready. You can also switch forwarding off with your carrier code.
Encrypted in transit, stored with Supabase (hosted Postgres with per-business access rules), so only your team can see your conversations. We never sell customer data. You can export or delete everything from Settings at any time.
Usually one dial code on your business phone. We show you the code for your carrier, then a test call from your own phone confirms it worked before you go live. Landline, VoIP and Google Voice numbers are set up in your provider's settings instead, and the help page has each one. If a code does not work, your carrier can switch on conditional forwarding for you.
Texts pause until you choose a plan. Your number, services, and conversations are kept. Nothing is charged during the trial, and no card is needed to start.
Not answered here? Email hello@catchlinehq.com. There is no sales call to book and no demo to sit through: you can start the trial and try it on your own number instead.
Close the next loop
Forward the calls you do not answer, keep the number on your van, and let the text go out while you are still under the sink.
Keep your number. Set up in minutes. Cancel anytime.