Plans and what counts as a text

Every plan includes a Catchline number, local or toll-free, with carrier messaging fees included. Prices are in USD per month. Fair use on Pro means up to 10,000 texts a month, and we text you before anything changes. The full comparison is on the pricing page.

What counts as a text

• Every text that leaves your number counts as one: text-backs, confirmations, reminders, review requests, the replies you write, and the alerts sent to your own phone.
• Texts you receive do not count.
• Simulated texts (recorded but never sent) do not count.
• The allowance resets on the first of each calendar month.

When the allowance runs out

Missed-call text-backs and the replies you write never stop. When a month's allowance is used up, booking confirmations, reminders and review requests pause until the next month or an upgrade. You get a text from us at 80% and at 100%. Billing shows this month's count and the reset date.

Switching plans

Choose another plan on Billing. It takes effect today: an upgrade is prorated on your next invoice, and a downgrade gives a prorated credit while anything not in the new plan turns off. Your number and your data do not change.

Card and invoices

Manage billing on the Billing page opens Stripe, where your card, invoices and receipts live. Catchline never sees or stores your card number; only the brand and the last four digits are shown.